Description Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
The People & Culture (PaC Department Employment Policy, Compensation and Systems (PACPC) is one of the Centers of Expertise in the PaC VPU (HRD). Its role is to design, develop, implement, and administer compensation and benefits policies and programs for staff and the contingent workforce in Washington, D.C. and over 130 country offices. The Mobility Benefits and Cross Cutting Themes team is responsible for designing, implementing, and engaging on HRDPC programs and processes that are cross cutting in nature and require significant engagement and change management leadership to implement. Recent examples of such work include the design and implementation of the policy, systems and change management platform of the new Telecommuting Emergency HR action, Hazard & Fragility Pay (HFP) in FCV locations and support to WB evacuations.
The Mobility Benefits and Cross Cutting Themes unit (PACMC) is responsible for the implementation of the Disability Steering Committee (SC) recommendations and the day-to-day administration of the Workers Compensation (WC) and Disability programs. The unit will play a critical role in ensuring these recommendations and implemented in a way to ensure staff duty of care while promoting strong program governance. In this role, the analyst will be required to work independently, under the supervision of the Manager or program designee, and HR specialists on specific tasks, to support program administration and excellence in delivery.
Duties & Accountabilities:
Triage cases from the case management tool to ensure prompt response and that service level agreements are met and a high level of duty of care to disabled staff.
Support the HRDMC team on the day-to-day case management of the WC and Disability programs through the effective use of case management tools to respond to sensitive cases.
Coordinate and collaborate with other units such as Pension, Payroll Service, Accounts Receivable, LARS and Resource Management to execute compliance with the Program and resolve issues that may raise.
Engage with HR Business Partners, WC and Disability program participants with sensibility and high quality of work.
Provide policy and processing clarification and guidance when needed to ensure compliance and consistent application.
Support the awareness of WC and Disability program, training and ongoing maintenance of materials. Selection Criteria 3 years of experience with a Bachelor's degree in Human Resources, Business Administration or related field preferred including:
Superior time management and organizational skills with high attention to detail.
Excellent computer and database management skills, including knowledge of Bank database software packages and web-based information systems preferred (Word, Excel, PowerPoint, Outlook, ServiceNow).
Ability to effectively interact with staff at all levels and handle confidential/sensitive matters with discretion.
Excellent interpersonal and communication skills.
High team spirit and commitment to work in a team-oriented and multi-cultural environment.
Willingness to extend him/herself to meet deadlines and to learn.
High degree of motivation, initiative, flexibility, and reliability.
The World Bank offers comprehensive benefits, including the following:
All-purpose leave of 24 days.
Paid maternity leave
A comprehensive medical plan for the ET and family members
Basic life and AD&D insurance
A termination grant of 15% of salary for each year of service at the end of the contract. World Bank Group Core Competencies We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories. Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments. |