Requisition ID: req46663
Job Title: Employer Engagement Supervisor
Sector: Program Administration
Employment Category: Regular
Employment Type: Full-Time
Compensation: USD 32.30 - 33.30 Hourly
Location: Oakland, CA USA
Work Arrangement: Hybrid
IRC Background: Over the past 40 years the International Rescue Committee has made a powerful impact in Northern California by resettling nearly 60,000 refugees across our four offices. Originally focused on reception and placement in Oakland, we now provide a range of services including resettlement and economic empowerment services, immigration, community gardening and case management for victims of trafficking. Our Economic Empowerment programming connects individuals to employment and asset-building opportunities to lead them down the path of self-sufficiency. This is accomplished through a combination of employment services, financial education and coaching, and access to public benefits and income supports.
Our strength and success lie within our core values of Service, Accountability, Equality, and Integrity. We are strongly motivated by our clients and are dedicated to delivering high-impact and quality programs for them. We are always going above and beyond in the work we do aspiring to be and do better.
The Employer Engagement Supervisor will lead Oaklands Employer Engagement team within the Economic Empowerment department. The Employer Engagement Supervisor will oversee and take ownership of all aspects of IRCs work identifying, creating, and sustaining quality job opportunities for program participants. They will be responsible for designing and implementing systems and strategies to effectively and efficiently develop, maintain, and strengthen relationships with employers and industry groups, successfully place clients into jobs, and provide ongoing retention services and support to both employers and clients. In addition to leading partnership development efforts and supporting IRC jobseekers directly, the Employer Engagement Supervisor will be responsible for setting goals and measuring progress toward outcomes in collaboration with the Workforce Development Manager. This position reports to the Workforce Development Manager and will directly supervise a team of 1-2.
Key Working Relationships:
Position Reports to: Workforce Development Manager
Position directly supervises: Job Developer
Responsibilities may include, but are not limited to:
- Lead the development and cultivation of partnerships with area employers in order to identify appropriate employment opportunities for clients;
- Partner with employers to develop workplace-based training opportunities for IRC partners
- Develop and maintain relationships with key stakeholders including trade groups, industry associations, labor unions, chambers of commerce, and local workforce boards.
- Supervise and coordinate office-wide provision of individual and group job readiness training and employment services for employment program participants
- Develop and implement a strategy and workplan to educate employers on the merits of hiring refugees and immigrants and relevant right to work documentation;
- Monitor job performance, wage level, and employer/employee satisfaction;
- Achieve monthly, quarterly, and annual job placement and partnership development goals;
- Act as a liaison between the IRC, employers, clients, and community partners;
- Represent IRC Oakland at relevant job development opportunities such as job fairs, community event, job site tours, etc;
- Determine specific, appropriate employment opportunities and assist clients in accessing these opportunities by guiding them through the hiring process;
- Customize clients resumes to fit identified opportunities;
- Assist job seekers in completing applications and new hire paperwork;
- Assist clients and employers with any post placement issues and continuing employment needs;
- Ensure timely and accurate compliance on all reporting requirements, including database management, case noting, and file maintenance;
- In collaboration with Job Developer, design and implement volunteer and client-facing sector-specific workshops;
- Other duties as assigned.
- Bachelors degree in relevant field required; Masters degree preferred
- 4+ years experience in the non-profit, recruiting, or social services sector preferred
- Prior experience working with limited-English-proficient and low-income populations preferred
- 2-4 years experience with employment counseling, case management, or coaching required
- Strong written and verbal communication skills, including ability to make presentations
Working Environment: Hybrid remote/in-person office environment. Occasional travel to off-site locations is required.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.