With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable childrens life stories!
The Humanitarian Knowledge Management (KM) and Monitoring, Evaluation, Accountability & Learning (MEAL) Director will oversee a team who helps ensure the quality and effectiveness of humanitarian programmes and adherence to WVs humanitarian quality commitments. This includes the following main functions: 1) Humanitarian Monitoring and Evaluation; Humanitarian Accountability/CHS and Humanitarian Learning & Knowledge Management.
The position holder is responsible for ensuring support for the implementation of MEAL standards across humanitarian responses and programmes, including the development of resources and deployable capacity to do so. This will require traveling up to 30% to humanitarian responses and programmes him/herself as well as managing a team of staff who deploy to support field staff to implement MEAL. H/She will build innovation practices and mainstream new approaches for inclusion, environmental safeguarding, support for local partners, and building MEAL capability to use the organisations new impact framework and platform. She/he also oversee the implementation of World Visions verification to the Core Humanitarian Standard (CHS).
Externally, this position will engage with key quality and evaluation bodies such as ALNAP, ODI, and others.
25% Develop and maintain global MEAL standards and supporting resources.
- MEAL standards are maintained within global responses according to the means available to each response and as negotiated with the global MEAL team.
- Global MEAL guidance (with tools) is developed, maintained, and made living to support each response to implement the DM MEAL standards.
- Simplified tools for MEAL are developed for use by local partners; a library of guidance is compiled for which partners can be trained. Third party monitoring tools are explored and included.
- The NEAT+ environmental assessment tool is piloted in global responses and used in future based on the outcomes of piloting
- Knowledge management resources reflect learning and evidence from responses; practitioners are connected with each other, and technical specialists.
- Engage externally (ALNAP, ODI, CHS, etc.) and internally to ensure standards and guidance align with industry best practice and are shared with the industry and, to the extent possible, organisational guidance.
40% Ensure effective global support to MEAL in humanitarian responses.
- Global DM MEAL deployable capacity is effectively managed to support directly or remotely global response at various levels but in particular with start-up.
- Global DM MEAL capacity is prioritised to support as much as possible the countries at greatest risk and with the greatest needs.
- An effective deployable surge roster for MEAL functions M&E, Accountability, learning facilitation is built and maintained from internal and external candidates as appropriate.
- All global responses contacted at the start of the response and are oriented on MEAL guidance as well as supported to make prioritisation, budgeting and staffing decisions.
10% Oversee team to undertake key MEAL initiatives.
- CHS verification process successfully completed, and improvement plans receive adequate support and oversight to be implemented.
- Regular communication is provided on the CHS verification process to key stakeholders SOs, NOs, targeted GC staff as well as external stakeholders; CHS steering committee is co-chaired with HOPS.
- In line with the global roll-out of the WVIs new impact framework, lead MEAL team to integrate Disaster Managements core indicators across global responses.
- New WV vulnerability monitoring tool and iterative evaluation process is piloted, completed and used in future global responses.
10% Serve as leading member of the HET team.
- Active collaboration and support for the objectives of other parts of the team as well as the Programme unit who leads MEAL in responses.
- Participation in all team calls and the annual team meeting, providing insights, experience and learning as well as facilitating as requested.
- Growth of team members nurtured, especially more junior team members seeking to broaden their experience.
- Membership on the DM Management Group.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:
- 10 + years of field experience in slow onset/protracted crises as well as rapid onset settings working in the areas of MEAL (M&E, accountability, or learning/evaluation
- At least 8 years' experience managing teams of more than 3 people.
- Experience practically leading DME and/or accountability processes such as field level assessments, evaluations, M&E systems, accountability in large scale humanitarian disasters.
- Hands on experience in learning and facilitation methodologies Project/program management experience
- Experience leading a change process in a large, complex organisation either in a field or headquarters context.
- Experience with external relationship management and stakeholder engagement at senior levels
Required Education, training, registration, and certification:
- Masters required, doctorate degree preferred in humanitarian studies, social sciences, international development or another related field.
Preferred Knowledge and Qualifications:
- Strong empirical knowledge of design, monitoring and evaluation and humanitarian standards
- Knowledge of organisational development concepts and their application in large organisations
- Systems thinker: the ability to understand the implications of change across multiple dimensions according to organisational development concepts.
- The ability to balance process with people development and principles to guide where necessary but also allow for individual analysis and experimentation.
- Understanding and experience using adult learning best practice, particularly blended learning
- Strong group facilitation skills
- Strong understanding of the humanitarian industry, particularly related to emergency response
- Cross cultural experience with ability to communicate effective across diverse cultures.
Travel and/or Work Environment Requirement:
- This position can be based in the office or home based and will need to travel 30% to deploy to or support humanitarian responses and programmes in addition to short trips for meetings.
For positions filled in the United States, the typical salary range for this role is $ 96,829 to $ 121,036 USD. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience and geographic location.
Applicant Types Accepted:
Local Applicants Only